AQ (Adversity Quotient) logo
Find us on TwitterFind PEAK Learning on YouTube

What is AQ? Information about Adversity Quotient, the global best practice for increasing resilienceAQ (Adversity Quotient) validation studies
Learn more about AQ ( Adversity Quotient) science, validations studies, and more Related info about AQ or Adeversity Quotient validation studies

Client Profiles

Read some in-depth client profiles for qualitative AQ results. Learn more...

AQ Scores

What do these numbers mean? How do we score the AQ Profile? Learn more...

AQAQ scores correlate to the performance of 450 employees, providing a better way to grow a workforce.

Diversified Collection Services, Inc.

Overview

At DCS, the largest loan collection agency in the U.S., performance is measured by collection percentage/cents on the dollar collected per contract. DCS wanted to explore to what extent AQ predicted performance. It created a rating system for employees, rating each person from 1–4 on overall performance, based on some tight definitions for each category. Top performers were assigned a “1”; the lowest performers were rated as “4.”

Results

Mean AQ Score Performance Rating
164 1
157 2
150 3

AQ predicted performance at DCS, with top performers having statistically higher AQs than lower performers.

The following correlation was found between AQ in the top three performance categories.

DCS believes that AQ has greater relevance and validity than its current psychological measures used in hiring. As a result, it has replaced existing instruments with the AQ Profile as it begins to grow its workforce.